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Harwood Hospitality Group

Open 74d

Sommelier (Docent Steak)

Posted Updated 1 view
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Description

Responsibilities:

  • Assist guests with wine, and champagne selection, consider their taste and budget when guiding them through the menu
  • Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
  • Explain how our wines, or champagne menu compliments the items on our food and dessert menu
  • Ensure all wines are presented and served correctly and all pouring techniques are adhered to as specified by company standards
  • Inform and explain alternative wine selections to guests should their choice be unavailable
  • Provide engaged, friendly, and attentive customer service to all guests
  • Perform all other duties as instructed by management

Requirements:

  • Experience as a Sommelier in an upscale, high-volume restaurant
  • CMS or WSET certifications preferred or equivalent from another accredited wine institution
  • Extensive knowledge of wine and wine service techniques
  • Availability to work nights, weekends & holidays
  • Positive attitude
  • A “guest-first” mindset and passion for providing exemplary guest service
  • Strong attention to detail and sense of urgency
  • Ability to take direction and to communicate effectively
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