Spa Attendant for Men's Locker Room

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

The Spa Attendant is essential in creating a seamless and restorative experience for every spa guest. This role supports the team by ensuring every space- treatment areas, locker rooms, and shared facilities- is impeccably maintained through thoughtful cleaning, organization, and a mindful approach to service. They are expected to perform the responsibilities as outlined below, while always reflecting the deepest respect for the guest journey.

Pay Rate: $18-$21.00 per hour

Shift: 3pm to 9pm - weekends a must

Job Responsibilities:

• Guest Experience & Service

• Greet guests with warmth and professionalism; provide tours of spa facilities upon arrival

• Engage guests with genuine, courteous and personalized service that reflects Forbes and Mirbeau’s Standards of Excellence

• Use guest names during interactions and stay informed about spa services and functions to address guest questions

• Maintain complete discretion and confidentiality for all guests at all times

• Ensure all guest-facing areas reflect a calm, welcoming and pristine environment

• Consistently exceed guest expectations through attentive and thoughtful service

• Facility Cleanliness & Presentation

• Maintain the cleanliness and presentation of all spa areas, including:

• Men's locker room(s)

• Resting areas

• Fitness room

• Aqua Terrace

• Spa treatment rooms

• Outdoor areas (as applicable)

• Clear all areas of dirty linen, glassware, and trash promptly

• Clean and sanitize restrooms, showers, sinks, mirrors and high-touch surfaces as needed

• Wax and polish surfaces periodically to maintain appearance

• Ensure spa amenities (saunas, steam rooms, hot tubs, foot pools, fireplaces, etc) are clean and functioning properly

• Regularly check all areas of the spa for cleanliness and guest readiness

• Linens & Supplies

• Deliver fresh, clean linens and guest supplies to locker rooms and towel stations

• Collect and sort soiled linens into appropriate bins and transport to the proper laundry areas

• Set up and refresh lounge chairs with towels and pillows

• Monitor inventory of linen and guest supplies; communicate any shortages to the Spa Director

• Maintain organized and stocked attendant closets and amenity areas throughout the spa

• Assist in the Laundry Department as needed

• Operational Support & Safety

• Follow all spa cleaning protocols using only company-approved cleaning products

• Ensure all cleaning tasks meet Forbes and Mirbeau spa facility standards

• Maintain knowledge of all relevant standard operating procedures (related to the Spa Attendant role)

• Monitor and immediately report maintenance issues, safety concerns, and guest-related incidents to the Spa Desk or Spa Director- maintaining clear, timely communication

• Stay current with company policies and resort-wide standards

• Work cooperatively and professionally with all spa and resort departments and team members

• General Duties & Expectations

• Report to work on time in a clean uniform with name tag

• Complete all required paperwork, documentation and shift tasks accurately

• Attend all required trainings and team meetings

• Perform any additional tasks assigned by the Spa Desk or Spa Director

Qualifications, Skills & Educational Requirements:

• Skills & Abilities

• Ability to learn job duties quickly and follow directions with efficiency

• Strong organizational skills and attention to detail

• Capable of working independently as well as collaboratively with a team

• Effective problem solving and time management skills

• Positive, calm, adaptable attitude in a fast-paced environment

• Basic English comprehension and communication skills required (spoken and understood) for team and guest interaction

• Experience

• Previous experience in cleaning, housekeeping, or facility upkeep preferred

• Background in hospitality, spa, or wellness environments is desirable

• Physical Requirements

• Must be in good physical health

• Ability to stand, walk, bend, and move continuously throughout the shift

• Must be able to lift and carry up to 40 lbs for extended periods as needed

• Personal Attributes

• Maintains a clean, neat, professional appearance at all times

• Warm, courteous, pleasant, and guest-friendly demeanor

• Reliable, punctual, and consistent in job performance, committed to excellence

• Discreet, professional and respectful in guest-facing situations and areas

Employee Perks and Company Incentives:

• Discounted rates for services and retail items within the spa!!

• 401K with company match

• Medical, Dental, Vision and Life Insurance Plan

• Employee Assistance Program and Resources

• Paid time off for full-time AND part-time employees!!

• Holiday Pay

• Career advancement potential within the company

• Anniversary Program!!

• Work Performance Incentives

• And more!!!

Only the best treat every detail like it matters most.

Come find your balance- and your future- with us.