Scope of Position

The Spa Attendant is responsible for greeting residents upon arrival, escort them to the locker rooms, salon, fitness areas and hospitality stations. He/She will promote and provide top quality service and hospitality as well as recommend and educate residents and guest on services available at the condominium’s Spa.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• Prior experience in spa industry luxury hotel, club, or condominium environment.
• Positive attitude, punctuality and passion for excellence.
• Safety Oriented First Aid and CPR certification, a plus.
• Guest service experience preferred.
• Handle a multitude of tasks in an intense, ever-changing environment.

Responsibilities

• Knowledgeable about general property information and amenities.
• Escort residents and guests to and from treatment rooms, salon, locker rooms, and fitness and motion studios.
• Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
• Dispose of trash and dirty linens in the proper area.
• Secure supplies and equipment at the end of each shift.
• Stock towels, linens, supplies, and amenities in the locker room, fitness, motion and lounge areas.
• Engage with residents and guests; be visible.
• Assist residents with any needs.
• Ensure cleanliness of all areas in the Spa.\
• Maintain and restock the restrooms.
• Transport linen carts back and forth condominium floors.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or equivalent.

Skills and Abilities

• Ability to communicate in the English language. Multilingual language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.