Spa Coordinator

Want to work at America’s BEST day spa? Ready to make a difference and be an important part of our Team at the luxurious Woodhouse Spa in Dunwoody?

We are looking for team members who are passionate about delivering exceptional customer service, driven by intention and guided by excellence. At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience.

As a Spa Coordinator, you are the first and last impression for each guest that enters the spa, so you are a critical team-player in delivering service beyond expectations!

Primary Responsibilities Include:
Serves as primary support for the spa’s manager, therapists and guests

Ensures that every guest has a friendly, inviting and memorable experience

Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services

Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products

Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience

Drives service and retail sales/awareness by educating guests on products, services and treatments

Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries

Must be able to work weekends and some holidays

Woodhouse Perks include:
Competitive Pay and Incentive programs

Generous discounts and opportunities to enjoy services and products

“The Woodhouse Way” paid training program

Working in a state of the art facility

If you are ready to join our award-winning Woodhouse team, then submit your resume today! The Woodhouse Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.