SPA MANAGER

Manage and oversee the daily operations of the spa.

Lead, supervise, and motivate the spa team to achieve service standards.

Ensure high-quality treatments and excellent guest experiences.

Develop staff schedules, assign duties, and monitor team performance.

Recruit, train, and evaluate spa staff when required.

Handle guest feedback, complaints, and service recovery professionally.

Monitor spa sales, revenue, expenses, and overall business performance.

Manage inventory, equipment, and spa products efficiently.

Ensure compliance with hygiene, health, safety, and operational standards.

Develop promotions and service strategies to increase guest satisfaction and spa revenue.