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Hand & Stone - 1775 N 99th AVE - Phoenix, AZ

Spa Manager

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Description

Benefits:
  • Bonus based on performance
  • Free food & snacks
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Employee discounts
  • Flexible schedule
Hand and Stone Massage and Facial Spa in is seeking a full-time spa manager for our spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.
Spa Manager Performance will be based on the following metrics:
  • Membership Conversion – you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Life Style Program.
  • Revenue – you understand how to drive revenue via scheduling, marketing and upgrading services.
  • Recruiting – you are passionate about building a team of passionate spa professionals!
  • Operations – you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

What you need to succeed in this role:

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
  • Flexible schedule – this role requires a variety of hours including nights and weekends.
  • Passion for promoting the benefits of massage and skin care services.
  • Ability to manage different roles and personalities.
  • Strong and clear communication skills
  • A strong team player with the ability to work independently under minimal supervision

What’s in it for you?

  • Additional incentive bonuses on gift card goals for the holiday season.
  • Paid Sick
  • Spa Membership

About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Avondale is independently owned and operated, with the national brand awareness of a leading company in the wellness industry.
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