Spa Massage Therapist

The Massage Therapist at Folklore, Whim Hospitality's brand-new spa, will provide exceptional

therapeutic services to enhance the well-being and relaxation of guests. This role is responsible for

delivering a variety of massage techniques, tailoring treatments to meet individual client needs, and

ensuring a high standard of service and care. The Massage Therapist will contribute to creating a

tranquil and rejuvenating atmosphere within the spa.

Primary Responsibilities:

1. Therapeutic Massage Services:

o Perform a range of massage techniques, including Swedish, deep tissue, sports, and

specialized modalities as required.

o Assess clients' needs and customize treatments to address individual concerns and

preferences.

2. Guest Experience:

o Ensure a welcoming and relaxing environment for guests from the moment they enter

the spa until after their treatment.

o Maintain professionalism by communicating treatment details and aftercare

instructions to clients.

3. Health and Safety Compliance:

o Adhere to all health and safety regulations, maintaining cleanliness and sanitation of

treatment rooms and equipment.

o Ensure proper use and disposal of linens and supplies in accordance with spa protocols.

4. Collaboration:

o Work closely with the spa team, including estheticians, coordinators, and attendants, to

provide a cohesive guest experience.

o Participate in team meetings and training sessions to enhance skills and collaborate on

service offerings.

5. Record Keeping:

o Maintain accurate documentation of client records, including treatment notes and

preferences, to personalize future visits.

o Handle scheduling and appointment management effectively to optimize client flow.

6. Retail Promotion:

o Communicate and promote spa products and retail offerings to clients, providing

recommendations to enhance their wellness journey.

o Participate in occasional promotional events or workshops to increase client

engagement and retail sales.

7. Continuous Education:

o Stay informed about industry trends, new techniques, and ongoing education to

continually improve skills and service offerings.

• Education:
• • Completion of a recognized massage therapy program and certification/license in massage therapy as required by state regulations.
• Experience:
• • Previous experience as a massage therapist in a spa, resort, or wellness setting is preferred.
• Skills:
• • Strong knowledge of various massage techniques and modalities, with the ability to customize treatments based on clients' needs.
  • Excellent communication and customer service skills, with a passion for enhancing guests' well-being.
• Personal Attributes:
• • Professional demeanor and ability to create a calming environment for clients.
  • Detail-oriented, organized, and committed to delivering high-quality service.