Spa Receptionist - CP
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•Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed.
•Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations.
•Information Provision: Provide detailed information about spa treatments, services, packages, and products.
•Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally.
•Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions.
•Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.
•Retail Assistance: Assist with retail product sales by recommending appropriate spa products to guests.