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12683

Spa/Salon - Massage Therapist

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Job Duties:
  • Knows spa treatment protocol and preforms massages of soft tissue and joints.
  • Performs daily housekeeping duties to maintain a clean and sanitary work space
  • Coordinates spa room maintenance work with the engineering and maintenance division.
  • Uses persuasive selling techniques to sell spa products and to promote other spa services.
  • Knows daily activities taking place in the spa.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Manages and resolves all guest complaints in a professional and courteous manner.
  • Maintains customers’ privacy.
  • Maintains a high level of professional appearance and demeanor.
  • Performs other duties as assigned.
Qualifications:
  • High school diploma or equivalent and TN licensed massage therapist.
  • Ability to communicate with public, spa staff, and management in a professional manner.
  • Knowledge of surrounding areas and local events.
  • Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
  • Ability to learn safety, emergency, and accident prevention policies and procedures.
  • Skilled in the use of front office equipment.
  • Knowledge of proper telephone etiquette.
  • Ability to work a flexible schedule, including weekends and holidays.
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