Spa Supervisor
Summary
Oversee daily spa operations at a luxury Macau hotel, ensuring 5-star service standards, staff supervision, and equipment maintenance.
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Responsibilities
Assist the Spa Manager in planning, organizing, and directing the overall operations and maintenance of the Spa Division at MGM
Maximize spa productivity at the same time to fulfill Forbes 5-star service standards and expectation from hotel guests
Support the Spa operation, including adherence of cleanliness as well as hygiene standards and ensure the functionality and maintenance of all equipment in the spa areas
Supervise, monitor, and evaluate the performance of Receptionists and Spa Attendants, ensuring the Forbes standards and the highest level of service is provided to Spa guests, members and customers
Assist on keeping the accurate inventory of Spa products, linens, supplies, etc
Requirements:
3 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment
Working knowledge of Opera and Microsoft Office, Zenoti, SpaSoft and/or CSS, SpaBooker, HotSOS knowledge desirable
Bachelor’s Degree or above
Excellent language skills in English, Cantonese and Mandarin
Must be able to work rotating shifts including weekends and holidays