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AccorHotel

Spa Therapist - Fairmont Agra

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  • Deliver professional and personalized spa treatments including massages, facials, body treatments, and wellness therapies to guests
  • Assess client needs, preferences, and health conditions to customize and recommend appropriate treatment plans
  • Maintain exceptional standards of cleanliness, sanitation, and hygiene in all spa treatment areas and facilities
  • Manage client appointments, scheduling, and booking systems to ensure efficient spa operations
  • Educate clients on available spa services, treatment benefits, and wellness recommendations
  • Maintain a professional appearance, demeanor, and communication style consistent with Fairmont standards
  • Process client payments, handle transactions, and manage spa billing accurately
  • Ensure full compliance with health, safety, and sanitation regulations and facility protocols
  • Collaborate effectively with spa management, fellow therapists, and hotel staff to deliver exceptional guest experiences
  • Monitor and maintain inventory of spa products, supplies, and equipment, reporting shortages to management
  • Respond professionally to client inquiries, concerns, and feedback to ensure guest satisfaction

**Required Qualifications:**

  • Valid spa therapist license or certification from an accredited institution
  • Minimum 2 years of professional spa therapy experience in a luxury hospitality setting
  • Certification in at least two spa treatment modalities (massage therapy, facials, body treatments, or wellness therapies)
  • Current First Aid and CPR certification
  • Strong knowledge of anatomy, physiology, and contraindications related to spa treatments
  • Excellent communication and interpersonal skills with the ability to interact professionally with diverse clientele
  • Proficiency in spa management software and point-of-sale (POS) systems
  • Demonstrated commitment to health, safety, and sanitation standards in spa environments

WHAT IS IN IT FOR YOU:

  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

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