Spa Therapist/FOH
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Description
? WE ARE HIRING: SPA THERAPIST & FRONT OF HOUSE HYBRID ?
Are you a qualified wellness professional who loves the tranquility of the African bush and shines in guest relations?
a luxury 5-star safari lodge nestled in a premier South African game reserve, and we are looking for a well-groomed, vibrant, and professional Spa Therapist / Front of House Assistant to join our close-knit hospitality team.
This unique dual-role perfectly blends 5-star wellness treatments with guest hosting and front-office administration, ensuring our international and local visitors enjoy a seamless, unforgettable retreat.
KEY RESPONSIBILITIES:
- 5-Star Wellness Treatments: Deliver exceptional spa treatments—including deep tissue, Swedish, and hot stone massages, facials, manicures, and pedicures—to the highest luxury standards.
- Front of House & Hosting: Provide a warm, professional welcome during guest arrivals, handle check-ins/outs, and host guests during high tea or dinners.
- Spa Administration: Efficiently manage spa bookings, handle telephonic and email enquiries, and coordinate schedules using lodge booking systems.
- Boutique & Retail: Assist with curio shop sales, maintain treatment room hygiene, manage spa stock control, and proactively upsell retail products.
Requirements
WHAT YOU NEED:
- Qualifications: A recognized national or international diploma/qualification in Somatology or Beauty/Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP, or CIBTAC).
- Experience: Minimum 2–3 years of experience in a luxury hotel, destination spa, or 4/5-star safari lodge environment.
- Communication: Flawless English communication skills; being bilingual (English & Afrikaans) is highly advantageous for our team structure.
- Attributes: Exceptional grooming standards, a calm and confident demeanor under pressure, strong administrative skills, and a genuine passion for high-end hospitality.
Benefits
WHAT WE OFFER:
- Salary: R9500 – R15,000 per month basic (Negotiable based on experience)
- Commission: Generous 10% commission on all spa treatments and retail product sales.
- Perks: Single furnished live-in accommodation, uniform, and all meals provided on-site.
- Roster: Favorable bush rotation cycle (e.g., 3 weeks on / 1 week off or 6 weeks on / 2 weeks off).