Space and Facilities Supervisor

POSITION OVERVIEW:

Space & Facilities Supervisor – the Space & Facilities Supervisor is responsible for overseeing the cleanliness and maintenance of the hotel grounds; logistics and space cleaning. Space & Facilities Supervisor performs and supervises tasks related to housekeeping, public spaces, environmental, safety, custodial and event coordination. This position requires a team player attitude, excellent interpersonal and communication skills, attention to details and project coordination.

Duties/Responsibilities

• Assist with the planning and distribution of the assignments for the Housekeeping Department; and assignment of special duties for housekeeping (space& facilities) staff.
• Prepare supply requisitions to be submitted to the Executive Housekeeper for approval.
• Responsible for cleanliness, orderliness and appearance of the entire hotel. This includes but not limited to all flooring, the pool deck, main and side verandas, elevator landings, elevator floors, corridors, kitchen area, bar area, lobby, staircases, loading dock, restaurant, porte cochere, Pelican entrance, and guest rooms.
• Ensure that all offices, public spaces and restrooms are maintained in accordance with Choice Standards.
• Ensure all garbage chutes are clean and operable.
• Ensure that Pool Deck is maintained to the proper CSPI and Choice Standards.
• Conducts weekly public areas inspections as agreed by Management and Choice Standards.
• Train and coach new staff members within the Public Space Department by providing guidance and support; addressing any questions or issues that arise during their shifts.
• Directly oversee and manage the daily activities of space cleaners ensuring tasks are completed to CSPI quality standards.
• Maintain open communication with the team members to foster a positive work environment.
• Ensure that staff are educated about CSPI policies and procedures.
• Maintain par stock of guest and cleaning supplies.
• Liaise with other departments, namely Front Desk and Engineering, to ensure that all guest calls/concerns have been addressed and completed.
• Report and address any maintenance or safety concerns identified by the Public Space Team.
• Make recommendations to improve service and ensure more efficient operation of the department.
• Liaise with the Sales Department to effectively manage event coordination; ensure proper scheduling for set up and breakdown; ensure that team members handle CSPI supplies, furniture and equipment with proper care.
• Report and ensure that all dents and scratches around the hotel is repaired in a timely manner.
• Attend staff meetings.
• This position require flexibility to work during various shifts, including morning, afternoon, evening, and late night shifts. Must be flexible to work additional hours when required.

Knowledge, Skills and Abilities:

• Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances.
• Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff.
• Must be agile and in good physical shape; ability to lift up to 25 lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs; and lifting when necessary.
• Have a mind for quality and accuracy; with attention to detail and commitment to achieving a high level of cleanliness.
• Possess cash handling skills; strong relationship building and interpersonal skills.
• Possess superb verbal and written communication skills.
• Have time management and multitasking skills.
• Can work with Microsoft Office Suite.
• Ability to work effectively both as an individual and as a team with other people.