Spanish Bilingual Virtual Medical Assistant
Xillium Professional Services is an operations company serving US healthcare providers through virtual medical assistant services. Our work helps clients deliver consistent support through scalable, high-quality service models, with a focus on dependable service and strong patient support.
As a Spanish Bilingual Virtual Medical Assistant, you will help support healthcare teams by contributing to patient-facing virtual services in a fast-paced medical practice environment. This role is well suited to someone who is confident communicating clearly in both Spanish and English, comfortable working across digital systems, and motivated by providing reliable support that helps care teams and patients stay connected.
Requirements
- Graduate of BS Nursing or any Allied Health course is preferred.
- Non-health backgrounds are acceptable, provided you are proficient in Spanish
- Background in healthcare accounts, clinics, or hospital support environments is required.
- Proficient in both English and Spanish (written and spoken).
- Willing and able to work fixed night shifts aligned to US client coverage needs (9pm-6am).
- Experience providing patient-facing virtual support.
What Makes You Awesome:
- Strong English communication skills (written and spoken)
- Bilingual proficiency in Spanish and English is required.
- Tech-savvy and comfortable navigating digital systems used for virtual medical support is a plus.
- Experience using electronic medical records (EMRs) is a plus.
- Experience using Google Workspace and email management is a plus.
Benefits
Competitive Pay
- Annual salary: 540000-1080000 PHP/year
- Paid training
- Annual salary increase
- 10% night differential & holiday pay
- Attendance bonus
- Career advancement & incentives
Health & Protection
- Free HMO after training
- 1 free dependent (Year 1)
- Up to 2 dependents (under 5 years tenure)
- HMO upgrade at Year 5
- SSS, PAG-IBIG, PhilHealth
Paid Time Off
- Service Incentive Leave (prorated)
- Sick & Vacation Leave
- Bereavement, Maternity/Paternity
- Solo Parent & Gynecologic Leave
- Tiered leave credits
- Convertible leave credits
Financial & Long-Term Benefits
- 13th month pay (June & December release)
- No-interest cash advance (after 1 year, subject to conditions)
- FWD retirement fund (Year 4 eligible, Year 7 fully covered)
- Year-end performance incentive
- Milestone recognition packages
Work Environment
- Company equipment + IT support
- Work-life balance
- Performance appraisal
- Continuous learning
- Inclusive, values-driven leadership
Skills
As published by workable · 9 questions · 1 written answer
Basics
First name, Last name, Email, Headline, Phone, Address, Date of Birth, Photo, Please state any other foreign language ability (if any), What is your nearest city or location, What is your healthcare background or qualification?, Do you have any travel plans for this year?, Do you have any pending visa applications? If yes, explain in detail., What is your earliest available start date?, Education, Experience, Summary, Resume, Cover letter, Expected Salary, How did you hear about us?
Short answers (1)
- What are your annual salary expectations in PHP?
Pick from a list (7)
- Are you available to work fixed 9pm-6am shifts aligned with US client coverage needs?
- Are you a graduate of Nursing or any allied health course (BS Medical Technology, Pharmacy, Public Health, etc..) ?
- 12-Month Employment Commitment: Please note that this position requires a 12-month minimum term of employment. Should you choose to resign or withdraw before completing this period, you will be required to fulfill a bond repayment to the company. Are you willing to commit to these terms?
- This role is on a graveyard shift (US time, weekdays). Are you able to commit to this schedule?
- This role includes a mandatory training period for all new hires, regardless of experience. Training is fully paid at the agreed salary rate. Are you willing to proceed under these terms?
- Do you have any other commitments that may affect your ability to attend our training and eventually work?
- Are you a Filipino Citizen who resides in the Philippines?
Written answers (1)
- Take the personality test using this link. Click ‘Take the Test,’ save the results sent to your email, and upload a screenshot.: https://www.16personalities.com/free-personality-test