Spanish & English (C1) Customer Service Representative
Description
Spanish & English(C1) Customer Service Representative
Location: Lisbon, Portugal
Work Model: On-site
Schedule: Monday–Sunday, 07:00–21:00, with 2 rotational days off per week.
Willingness to work rotational shifts, including weekends.
Start date: 17/10/2026
Provide professional customer support in Spanish and English (C1).
Assisting customers with inquiries and resolving issues while delivering a high-quality customer experience.
Key Responsibilities:
Handle customer inquiries and requests professionally.
Resolve customer issues efficiently and accurately.
Provide clear information and appropriate solutions.
Maintain a strong customer-focused approach.
Languages:
Communicate effectively with customers in Spanish and English.
Requirements:
C1 level of English, demonstrated through an English assessment.
Fluent in Spanish for customer interactions.
Experience:
Minimum 1 year of Customer Service experience.
Strong communication and customer service skills.
Accepted Documents: EU ID, Portuguese Residence Card, Manifestação de Interesse, or qualifying valid/expired Type D work visa documentation with AIMA appointment and NIF.