Spares Order Desk - Administrative (6 Months Contract)

Main Job Scope:
1. To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
2. To ensure accurate and timely billing/invoicing to customers.
3. To send Statement Of Account, and follow up with customer payments.
4. To co-ordinate with, or support other departments to resolve customer service issues.
5. To work within the Spares Team to ensure Spares OTD and company objectives are met.
6. Be responsible, and to prepare, present and/or participate in performance related topics.

Others:
1. To meet the Key Performance Indices (KPI) set forth by the supervisor.
2. To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
3. Reports to the Spares Team Leader and Head Of Operations.
4. 6 months contract.

Requirements:
1. Qualifications & Experience
a. Minimum ‘O’ level or equivalent.
b. Must be able to communicate clearly and write fluently in English.
c. Minimum 1 year of relevant working experience.

2. Key Skills & Competencies
a. Candidates with previous experience in aerospace customer order desk will be highly preferred.
b. Must be familiar and able to use Microsoft Outlook and Excel.
c. Candidates with experience using SAP and Microsoft Access will be good too.
d. Fresh graduates with positive attitude, and considers themselves a team player are welcome to apply too.