Spec, IT Desk Support

We’re looking for motivated, engaged people to help make everyone’s journeys better. The IT Deskside Support Analyst provides 1st and 2nd line technical support to business users and assists with IT-related activities across one or more local sites. The role focuses on resolving IT incidents and service requests raised through the gategroup IT Service Desk, ensuring high-quality and timely support to maintain business operations. Working closely with IT colleagues and external vendors, the anal…