Special Markets Customer Service _- Customer Service Coordinator

Customer Service Coordinator
Non-Exempt Salaried Position

Standard Motor Products-Independence, KS has an immediate opening to join our Customer Service Team. This individual must be self-motivated, detail-oriented and organized with the ability to multi-task, and have excellent interpersonal and communication skills.

The responsibilities of the position include:

Customer account management
Enter purchase orders and follow through to delivery
Access and manage customer online portals
Process Electronic Data Interchange customer orders
Understand and analyze customer scorecard metrics
Communicate with customers and all levels of SMP management
Prepare customer returns and debit/credit documentation
Prepare Customs documentation

Experience/Education:

Business or related Associate or Bachelor’s degree preferred.
3-5 years experience in a manufacturing customer service or planning environment.

Skills:

Proficient in Microsoft Office applications
Excellent verbal and written communication skills
Ability to work with limited supervision in a professional manner

Qualified candidates should apply online by
October 31, 2026

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