Specialist - Business Analysis – Client Onboarding
Summary
Business analysis specialist focused on client onboarding and lifecycle management for an investment banking context. Day to day: gathering digital requirements, mapping customer journeys, working with reference data, data modelling and migration, within agile Kanban/Scrum. Needs 5-8 years' experience, UX understanding, and ability to interpret XML/JSON and API services.
Job Description
- Exposure to on-boarding and client lifecycle management in an Investment Banking with 5- 8 years of experience.
- Proven experience with customer reference data, data modelling, data analysis, data migration and interface design.
- Knowledge of agile Kanban and Scrum methodology with ability to thin slice stories to align with Sprint cycles.
- Good understanding of the digital product development process, ranging from requirements and idea inception through to development and execution
- Experience of working with digital requirements gathering and digital journey mapping. Able to articulate how these requirements are elaborated and validated
- Able to demonstrate how customer centric thinking is expressed and reinforced through the digital product design processes
- Strong understanding of digital UX and interaction design
- Appreciation of API services and ability to interpret XML and JSON files.