Specialist Online Sales Activation
Job objective:
This role is responsible for implementing marketing promotions on the Douglas websites /Romania and Bulgaria/, in collaboration with internal stakeholders (Digital Marketing & Performance, CRM, Social Media teams), ensuring efficient management of all website activities and optimal use of available space.
Your responsibilities:
- Maintain and update local website and app content on a daily basis, including homepage elements, promotional spaces, campaigns, and local market-specific content.
- Plan, schedule, create, localize, and publish content for campaigns, special occasions, and promotional events, ensuring relevance, compliance, and effectiveness.
- Coordinate campaign execution with internal teams (Digital Marketing, CRM, Content, Design, Performance) and central/global teams to request, adapt, and implement campaign assets and materials.
- Configure and launch campaigns using backend systems and platforms (SAP, Magento, CMS, CRM), ensuring accurate alignment between website and mobile app content, particularly for the Bulgarian market.
- Perform QA checks before and during campaigns to ensure accuracy and consistency across all platforms.
- Monitor campaign performance and KPIs, identify optimization opportunities, and provide actionable insights.
- Ensure compliance with local legal and regulatory requirements, including pricing and data processing.
- Contribute to improving transparency and operational efficiency of sales activation processes through effective documentation, reporting, and stakeholder collaboration.
- Use project management tools (e.g., Basecamp, JIRA) to plan, track, and manage tasks, issues, materials, and campaign activities.
- Provide administrative and operational support, including documentation, materials tracking, reporting, and audit-related tasks.
- Participate in eCommerce planning by contributing ideas, identifying risks and limitations, and supporting continuous process improvements.
- Collaborate cross-functionally with departments, stores, external partners, and international teams, supporting cross-market initiatives and adapting to different systems, tools, and processes within the cluster.
- Occasionally travel for campaign coordination, training, and alignment activities.
Requirements
- Bachelor’s degree (or higher)
- Google Analytics / Adobe Analytics or similar
- High attention to detail combined with strong analytical thinking skills
- Travel for training and within cluster countries
- Participation in company events
- Participation in online and in-person trainings
- Strong Excel skills for data analysis and reporting, with knowledge of Microsoft Office (Word, PowerPoint, Outlook, Teams)
- Fluent English