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SPECIALIST QUALITY

Summary

Quality specialist reviews technical specs, updates customer data, and coordinates inspections to ensure product compliance and resolve quality issues.

Summary:

Essential Duties and Responsibilities:

  • Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe.
  • Update customer specifications through web portals as requested by sales.
  • Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions).
  • Support and conduct Target Inspection process at Distribution Center (DC).
  • Review records or inspect retains on request to support investigations.
  • Projects for QA Director as assigned

Supervisory Responsibilities:

None

Competencies:

  • Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs
  • Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
  • Requires excellent writing and organizational skills

Certificates, Licenses, Registrations:

None

Travel:

Limited

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

Standing and walking – 30% of time on job; sitting – 70% of time on job; climbing stairs and ladders, repeated motion of hands (typing) – 30% of time on job; communicate (talking and listening) – 75% of time on job; identifying colors – 20% of time on job, ability to see. Ability to bend, stoop, and kneel and the ability to visually track moving objects.

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