Specialist-Registration I

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Schedule:

• Full time
• Monday – Friday 8:30am-5pm, no weekends

Location:

• IU Health IU Health West Hospital - Community Med GI

Key Responsibilities

• Checking out patients and scheduling follow up appointments
• Assisting with check in if multiple patients present at once
• Verify insurance
• Work the Rightfax workflow
• Handle appointment bumps/reschedules

Skills for Success

• Patience
• Empathy
• Ability to multitask

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel)