Specialist-Registration I

Schedule

• Monday–Friday | 8:00 AM–4:30 PM

Location

• Carmel facility

Role Focus

This position primarily registers patients (check-in) and schedules follow ups (check-out).

Top Responsibilities

• Facilitate patient flow in a timely, accurate, and professional manner

• Schedule appointments and obtain appropriate demographic and financial information

• Explain department/hospital charges and policies

• Validate and enter charges into appropriate systems

• Collect necessary patient payments

• Answer incoming calls and direct patients and visitors appropriately

What Success Looks Like

• 3 Months: Able to work independently while still partnering closely with a mentor

• 6 Months: Mostly independent, with minimal questions

• 12 Months: Fully independent and confident in all responsibilities

Top Skills for Success

• Able to work independently

• Comfortable asking questions

• Self‑starter with strong follow‑through

• Healthcare background is helpful, though not required

Team Culture

• Approachable, open‑minded, and flexible

• Supportive environment focused on collaboration and continuous learning

Required Qualifications

• High School Diploma or GED

• Ability to learn and retain medical coding

• ICD‑10 and CPT coding preferred

• Ability to interpret insurance information

• Knowledge of medical terminology and clinical practices preferred

• Basic proficiency in MS Office (Word, PowerPoint, Excel)

Preferred Experience

• Relevant experience in a healthcare setting

• Prior scheduling, patient coordination, or medical office experience a plus