SPECIALIST, SALES

Job Purpose

Promoting and selling products to retailers, distributors, and other businesses. Developing and maintaining relationships with outdoor retail clients. Focus on displaying our products l in customers’ showrooms by presenting the added value.

Key Accountability Areas

Identify and target potential customers:

• Set a weekly plan to visit customers based on specific business objectives.
• Use TTM (Territory time management ) – to have productive daily visits
• Increase number of busying customers by working on coverage
• Understand customers needs and build on providing a solution with our products and services by emphasizing on added value
• Understand the main competitors (SWOT)
• Compliance with policies and procedures

Develop and execute effective sales strategies to achieve or exceed sales targets

• Build and maintain strong relationship with existing customers
• Open new doors by adding customers to platform in order to generate more revenue
• Address the needs and concerns after understating customers’ demands
• Educate our customers on the added value of our products and services
• Target space in our retailers showrooms in order to display our products in the best way possible.

Control of collection process

• Monitor customer credit balances with good collection of the debts in a timely manner according to company policy
• Plan sales calls with objectives of collection and payments
• Work on proposing solutions for delay and failures of payments and collection

Monitor market trends, competitor activities, and customer preferences to identify opportunities for product improvement and expansion.

• Negotiate pricing, terms and contracts with customers to ensure mutual benefits
• Create new selling opportunities by expanding the distribution network
• Work on proposing all the company's products to customers
• Utilize the enrichment of portfolio to stimulate opportunities for maintaining existing customers and adding new clients.

Provide accurate and timely sales updates to Supervisor/Section manager

• Highlight challenges and solutions with team leader
• Request on ground coaching and make joint calls with team leader
• Provide market data and customers’ experience to team leader

Maintaining standard display at retailers’ shops

• Provide newly developed collections / tiles display where needed.
• Enriching the display area by what is needed based on the retailer’s showroom needs, by providing sample tiles.
• Equip the retailer’s showroom with all needed designs display of items to boost sales and enhance relationships.
• Constant follow up with design department on changes in displays and maintain good communication.

Commitment to company policies and procedures

• Compliance with policies, procedures and approved forms
• Constant concern to follow up the updates and amendments to the company policies in coordination with an administration section.
• Submission of proposals of the development of procedures and processes

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Work Experience

Technical / Functional Competencies