Specialist/Senior Specialist - Parts Pricing, Technic & Marketing

Maximize the parts revenue and profit with effective parts sales management, timely parts information support and parts sales channel development & support.

Task description:
'Parts sales management
'Parts sales promotions & Customer satisfaction promotions
'Aftersales market research/survey
'Aftersales KPI reporting
'Parts information support

• Support the dealers on the parts information
• Manage the parts substitution and alternative part number updates
• Get HQ support on the parts information topic in order to provide timely support to the dealer

'Aftersales marketing communication

• Propose the necessary marketing communication for parts sales promotions and customer saitsfaction promotions
• Align the plan with Marketing team for the communication development and execution

' Network - Dealer standard audit - Parts