Špecialisti v oblasti databáz a počítačových sietí inde neuvedení

– providing technical support for Linux-based server environments;– investigating customer-reported issues with servers and related services;– checking system logs, service status, resource usage and network connectivity;– diagnosing common server hardware, OS and network failures;– working with monitoring tools and responding to alerts;– performing basic server administration tasks;– using technical documentation and public resources to find solutions;– maintaining accurate notes in support tickets;– communicating clearly in English via e-mail;– escalating complex issues to Senior Support Engineers when required.