Špecialisti v oblasti databáz a počítačových sietí inde neuvedení

– processing technical requests from customers and internal teams;– supporting Linux servers based on Ubuntu, Debian and CentOS;– using Linux terminal commands for basic and intermediate troubleshooting;– diagnosing server hardware, software and network issues;– checking monitoring alerts and escalating critical incidents when needed;– analyzing logs and system information to understand the cause of a problem;– assisting with server administration tasks;– working with hosting, cloud and infrastructure-related tools;– communicating with customers in English by e-mail;– documenting your actions and findings in support tickets.