Špecialisti v oblasti databáz a počítačových sietí inde neuvedení

– understand how the Internet, servers and basic networking work;– support Linux-based infrastructure in a hosting environment;– troubleshoot issues using Linux command-line tools;– check logs, system services, network status and hardware monitoring data;– help diagnose server software, hardware and connectivity issues;– process customer requests and provide clear written responses in English;– search for information independently and analyze possible solutions;– follow escalation procedures for complex or critical incidents;– work with cloud-related tools and infrastructure services;– keep support tickets structured, detailed and understandable.