Speciality Barista

Responsibilities

· Prepare and serve specialty coffee drinks, including espresso-based beverages, brewed coffee, cold brews, and other creative coffee drinks, to the highest quality standards.

· Maintain a detailed understanding of different coffee beans, roast profiles, and origins to craft customized drinks that cater to guest preferences.

· Create latte art, cappuccino foam designs, and other visual elements to enhance the presentation of drinks.

· Maintain consistency and precision in drink preparation, ensuring every cup meets the standards of the specialty coffee shop.

· Greet and engage customers with warmth and professionalism, answering questions about the menu, coffee offerings, and brewing methods.

· Offer personalized recommendations based on guest preferences, educating them about different types of coffee beans, brewing techniques, and drink options.

· Take and fulfil customer orders promptly, ensuring a positive and efficient coffee experience.

· Handle any customer complaints or concerns in a friendly and professional manner, ensuring guest satisfaction.

· Stay informed about new trends in the coffee industry, including emerging coffee varieties, brewing techniques, and innovations in coffee culture.

· Operate coffee machines, grinders, and other specialty equipment with precision and care to ensure optimal performance and consistent drink quality.

· Regularly clean, maintain, and troubleshoot espresso machines, grinders, blenders, and other tools to ensure they are functioning at their best and in accordance with health and safety regulations.

· Perform routine checks on inventory, ensuring that coffee beans, syrups, milk alternatives, and other supplies are stocked and prepared for daily operations.

· Keep the barista station and surrounding area clean, organized, and well-stocked, including organizing cups, napkins, and other supplies for quick access.

· Clean and sanitize all areas of the coffee station, as well as customer-facing areas like counters and tables, to maintain a welcoming and hygienic environment.

· Monitor the café environment to ensure that it remains comfortable, with appropriate lighting, temperature, and ambiance for guests.

· Track inventory of coffee beans, milk, syrups, and other ingredients, notifying management when supplies are low or when new orders are needed.

· Assist in organizing and maintaining storage areas, ensuring that coffee beans are stored properly to preserve their freshness and quality.

· Provide support to colleagues during peak hours, helping with orders, cleaning, or stocking supplies.

· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Experience/Certificates/Education

· Proven experience as a barista, particularly in a specialty coffee environment, with a focus on crafting high-quality, artisan coffee beverages.

· In-depth knowledge of coffee beans, brewing techniques, and espresso-based drinks.

· Strong customer service skills, with the ability to engage and educate guests about coffee and related products.

· Excellent communication and interpersonal skills, with a friendly and approachable demeanor.

· Ability to multitask in a fast-paced environment while maintaining attention to detail.

· Basic knowledge of food safety and sanitation practices.

· A passion for coffee, innovation, and providing a superior customer experience.

Physical Requirements

· Ability to stand for long periods during shifts.

· Ability to lift and carry heavy items, such as bags of coffee beans or equipment, up to [X] pounds.

· Ability to work with and operate hot equipment (e.g., espresso machines, coffee grinders, milk frothers) safely.

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.