Specialty Pharmacy Technician - Albany, NY
💊 Certified Specialty Pharmacy Technician (CPhT) – Albany, NY
Onsite | Albany, NY | Monday through Friday | Full Time - 8-hour Shifts | Rotational Schedule between 7AM-5:30PM, Some Weekends
Join a Growing Specialty Pharmacy Team Making a Difference in Patients' Lives
Why Join Our Specialty Pharmacy Team in Albany?
✅ Monday–Friday Schedule (Saturday coverage as needed)
✅ Benefits Start Day One
✅ 401(k) with Company Match
✅ Generous PTO & Paid Holidays
✅ Fast-Growing Specialty Pharmacy Organization
✅ Meaningful Patient Impact & Career Growth Opportunities
📋 Position Overview
We are seeking an experienced, highly motivated Certified Pharmacy Technician (CPhT) to join our Specialty Pharmacy team in Albany, NY. In this role, you will provide integrated support to patients and pharmacists through a hands-on approach to delivering exceptional patient care and medication adherence support.
This is an excellent opportunity for a detail-oriented pharmacy professional who thrives in a fast-paced environment and is passionate about improving patient outcomes while building a rewarding career within specialty pharmacy services.
Required: Candidates must be nationally certified (CPhT) and registered as a Pharmacy Technician in the state of employment.
🔹 Key Responsibilities
As a Specialty Pharmacy Technician, you will:
- Interpret and enter prescriptions accurately
- Clarify prescription orders with pharmacists and/or clinicians
- Label and fill prescriptions for pharmacist verification
- Perform pharmaceutical calculations
- Identify medications requiring special handling, storage, refrigeration, or hazardous medication protocols
- Assemble medication-related supplies, including sharps containers, syringes, needles, alcohol swabs, and bandages
- Prepare medications for delivery to patients and departments
- Answer, resolve, and triage inbound patient inquiries
- Conduct outbound medication adherence and therapy check-in calls
- Obtain refill prescriptions and coordinate renewals
- Resolve insurance-related issues and assist patients with financial assistance resources
- Maintain pharmacy inventory, including medication ordering and receiving
- Provide patient education and medication support via phone
- Enter and manage pharmacy data, including claim adjudication and follow-up activities
- Utilize database applications to organize and maintain accurate records
- Identify trends, resolve issues, and recommend operational improvements
- Participate in continuous process improvement initiatives
- Collaborate effectively with stakeholders across the organization
- Maintain strict confidentiality of sensitive patient information
- Stay current with industry knowledge through continuing education and professional development
- Perform other duties as assigned
🎓 Qualifications
Required Licensure & Certification
- Active Pharmacy Technician registration in the state of employment preferred
- Current National Pharmacy Technician Certification (CPhT) preferred
- If additional state-specific certifications are required, candidates must obtain them within a mutually agreed timeframe as a condition of continued employment
Experience
- Required: 1+ year of Pharmacy Technician experience
- Preferred: 5+ years of Pharmacy Technician experience
Technical Skills
- Strong phone and patient communication skills
- Proficiency in Microsoft Excel and Microsoft Word
- Ability to quickly learn new pharmacy systems and database applications
- Strong organizational, analytical, and interpersonal skills
Desired Traits
- Organized and detail-oriented
- High integrity and professionalism
- Dependable and quality-focused
- Empathetic and patient-centered
- Strong listener and communicator
- Energetic, motivated, and team-oriented
- Able to maintain discretion and confidentiality when handling sensitive information
💼 Compensation & Equal Opportunity
Shields Health Solutions is committed to pay transparency and equal employment opportunity.
Hourly Pay Range: $22.00 - $24.00 per hour
Actual compensation will be based on a variety of factors, including geographic location, skills, qualifications, education, experience, and other job-related considerations.
🌟 Build Your Career in Specialty Pharmacy
If you're a dedicated Certified Pharmacy Technician (CPhT) seeking a rewarding opportunity in specialty pharmacy, patient care, medication adherence, insurance resolution, pharmacy operations, and patient support, we encourage you to apply and join our growing team in Albany, NY.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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- How did you hear about Shields?
- This is 100% onsite. Are you able to commute regularly to Albany Medical Center?
- Are you authorized to work in the United States?
- Do you now or in the future require sponsorship to continue to be eligible to work in the United States? (Including transfers) or Are you an F-1 non immigrant whose eligibility to work is based on optional practical training (OPT) and you require company cooperation in completing a Form I-983 training plan for STEM-OPT employment?
- WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce. Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you. ► I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit. ► If any of the following statements apply to you. ► I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months. ► I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months. ► I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs. ► I am at least age 18 but not age 40 or older and I am a member of a family that: a. Received SNAP benefits (food stamps) for the past 6 months, or b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them. ► I received supplement security income (SSI) benefits for any month ending during the past 60 days. ► I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year. ► I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a member of a family that: ► Received TANF payments for at least the past 18 months, or ► Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years, or ► Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made. ► I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation. (v.27)