Specialty Pharmacy Technician
Description
💊 Certified Pharmacy Technician (CPhT) - Specialty Pharmacy
Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.
About the Role
We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.
Key Responsibilities
✅ Enter and process prescriptions accurately
✅ Clarify prescription orders with pharmacists and providers
✅ Label, fill, and prepare prescriptions for pharmacist verification
✅ Coordinate medication shipments and required supplies
✅ Conduct medication adherence and refill outreach to patients
✅ Answer and triage inbound patient inquiries
✅ Resolve insurance issues and assist with financial assistance programs
✅ Maintain pharmacy inventory, ordering, and receiving processes
✅ Perform claim adjudication and data entry activities
✅ Manage pharmacy records and database information
✅ Identify process improvements and support operational excellence initiatives
✅ Protect confidential patient and company information
✅ Participate in continuing education and professional development
✅ Other duties as assigned
Qualifications
Required
- Active Pharmacy Technician registration in the state of employment
- National certification as a Certified Pharmacy Technician (CPhT) or equivalent
- High School Diploma or GED
- 1+ year of Pharmacy Technician experience
Preferred
- 5+ years of Pharmacy Technician experience
- Specialty pharmacy experience
Skills & Traits
✔ Strong phone, communication, and customer service skills
✔ Proficiency in Microsoft Office (Excel & Word)
✔ Ability to learn pharmacy systems and databases quickly
✔ Exceptional attention to detail and organizational skills
✔ Dependable, empathetic, and patient-focused
✔ High integrity and ability to maintain confidentiality
✔ Self-motivated team player with a strong work ethic
Why Join Us?
Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.
Apply today to make a meaningful impact on patients' lives. 🚀
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As published by greenhouse · 9 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (2)
- List your active State pharmacy technician license number(s). optional
- List your active National Certification number (ExCPT or PTCB). optional
Pick from a list (7)
- Are you authorized to work in the United States?
- How did you hear about Shields?
- This is an onsite role in Springfield, Massachusetts. Are you able to commute onsite for your full shift, daily?
- Do you have an active Massachusetts State Pharmacy Technician License?
- Do you have an active National Pharmacy Technician Certification (CPhT - PTCB / NHA)?
- Do you now or in the future require sponsorship to continue to be eligible to work in the United States? (Including transfers) or Are you an F-1 non immigrant whose eligibility to work is based on optional practical training (OPT) and you require company cooperation in completing a Form I-983 training plan for STEM-OPT employment?
- WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce. Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you. ► I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit. ► If any of the following statements apply to you. ► I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months. ► I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months. ► I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs. ► I am at least age 18 but not age 40 or older and I am a member of a family that: a. Received SNAP benefits (food stamps) for the past 6 months, or b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them. ► I received supplement security income (SSI) benefits for any month ending during the past 60 days. ► I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year. ► I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a member of a family that: ► Received TANF payments for at least the past 18 months, or ► Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years, or ► Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made. ► I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation. (v.27)