Speech Analyst
Summary
Analyze customer speech and text data to build datasets, reports, and dashboards that track contact trends and categories for a UK bank.
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join Barclays as a Speech Analyst , where you will support data-driven decision-making by delivering timely, accurate and actionable insights from customer interactions. In this role, you will design, develop and maintain datasets, management reports, dashboards and visualisations that help identify and track customer contact trends and categories. Using tools such as AWS Connect, Tableau and P…