Spicewalla Retail Assistant Manager

Job Overview

Are you passionate about food, hospitality, and sharing the joy of cooking with others? Spicewalla is a chef-driven spice company based out of Asheville NC, known for fresh, small-batch spices and gifts, and an ever-changing treasure trove of pantry staples and snacks. We are excited to open a new retail location in Historic Georgetown. We will be joining our Chai Pani Restaurant Group sister restaurants: Chai Pani DC and upcoming Botiwalla Georgetown, in the neighborhood. We are looking for a friendly, enthusiastic, Assistant Store Manager to support our new team in DC. The Assistant Manager will play a key role in day to day operations, overall team support, inventory, merchandising and event execution.

Responsibilities:

• Foster a work environment to uphold our company standards for mind-blasting customer experience, and a caring, loving community

• Support the General Manager in overseeing daily operations and serve as a Manager on Duty when needed.

• Support staff training and onboarding by helping team members develop a strong understanding of store procedures, product knowledge and Spicewalla values.

• Support store inventory management including receiving deliveries, restocking and assisting with cycle counts.

• Assist General Manager with rotating retail displays centered around storytelling, themes, and product launches.

• Maintain a strong understanding of Spicewalla spices and recipe ideas, as well as other pantry items carried in store.

• Communicate customer feedback, operational issues, inventory needs, and other store updates to the General Store Manager.

• Assist in store event planning, prep and execution.

Qualifications:

• Availability to work evenings, weekends and holidays, 4-5 days/week, averaging 32+ hours/week

• 1-2+ years of retail leadership or hospitality experience. Merchandising experience is a plus.

• Highly organized and able to multitask

• Excellent communication and customer service skills.

• Able to lift boxes (up to 50lb) and be on your feet for an entire shift.

• A genuine love of food, cooking, and people!