Sportswear Customer Service Barranquilla 2 days off JS

⌚ Hours: Monday through Sunday, available from 7:00 AM to 11:00 PM. 40 hours per week with 2 days off.

📍 Location: Celer - Carrera 53 #76 - 115, Barranquilla, Atlántico, Colombia

💡 Start date: October 31st

🗣️ Required languages: English C1

Job description:

We are looking for a Customer Service Representative (CSR) responsible for answering calls and emails in a professional manner, providing support regarding purchases and products from the Columbia Sportswear brand.

Responsibilities:

• Answer calls, chats, and emails in a professional and empathetic manner.
• Provide support and resolve queries related to purchases and products.
• Maintain accurate records and follow up on cases.
• Ensure a positive experience in every interaction.
• Work closely with the team to achieve service goals.

Requirements:

• C1 level of English.
• Minimum 1 year of experience in customer service (CSR).
• Exceptional communication and problem-solving skills.
• Ability to adapt to change and work independently.
• Organization and attention to detail.

Requisitos

Valorado

Experiencia profesional