SPRC Customer Service Attendant
Posted
- Answer general public inquiries in person, by email, and/or by phone regarding program registration, memberships, facilities, facility rentals, parks, etc.
- Process registrations, memberships, and ticket sales by operating RecTrac and collecting payment.
- Notify participants and members of cancellations, changes, or missed payments.
- Assist with membership marketing and sales; participate in member retention programs.
- Considerable understanding of activities, programs, events, and services offered.
- Maintain a high level of knowledge of Park District facilities, their location and services, including personnel and their responsibilities.
- Understanding of general Park District policies and procedures, especially regarding refunds, waivers, etc.
- Daily fitness center duties/ maintain cleanliness
- Maintain accurate/ organized files
- Assist rec supervisors and provide support to all park district departments as needed
- Attend additional training and meetings as assigned