Squad Product Owner (Asst. Manager)
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
You will act as a Squad Leader owning specific digital products end-to-end and working closely with the Product Team Lead to align on strategy, priorities, and delivery.
You'll drive your squad to deliver high-quality products that create measurable value for the business and users.
Lead the full product lifecycle for assigned products (requirements, design, delivery, and iteration)
Define features, write user stories, create wireframes, test plans, and release documentation
Work closely with the Product Team Lead to contribute to roadmap planning, cross-product initiatives, and coordinating dependencies
Proactively communicate progress, risks, and blockers to the Product Team Lead to ensure strategic alignment at all times
Collaborate with and manage stakeholders to gather requirements, align priorities, and manage delivery expectations
Represent your products in reviews, demos, and reporting
Lead your squad with clarity and purpose (setting direction, unblocking the team, and ensuring alignment across delivery)
Foster a collaborative squad culture built on shared ownership, problem-solving, and continuous learning
Ensure all documentation and releases comply with internal best practices and quality governance standards
Who are we looking for?
Bachelor's degree in Computer Science, Business, UX, Digital Marketing, or a related field
4–6 years of experience in digital product roles with direct product ownership
Proven ability to lead cross-functional teams and manage multiple product streams
Strong problem-solving, communication, and organisational skills
Proficient in Jira and Figma
Familiar with agile methodologies and user-centred product design
Comfortable using AI tools and leveraging AI to improve productivity, streamline workflows, or enhance product thinking
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.