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Total Performance Consulting

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Sr. AI/ML Engineer

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Description

As the Sr AI/ML Engineer, you’ll lead the development of our core machine learning systems. You’ll fine-tune large language models (LLMs), build NLP pipelines, automate insurance workflows, and implement user feedback loops for continual model improvement.

This is a senior role for someone who’s not afraid of ambiguity, gets energy from building things that don’t exist yet, and wants to work on meaningful problems with a small, fast-moving team.

You’ll also collaborate with the founders (CEO & CTO) to help define the company’s technical direction.

Responsibilities:

  • Natural Language Processing & Understanding: Build and fine-tune NLP systems to extract structured data and insights from dense, jargon-heavy insurance documents.

  • Lead the development and fine-tuning of large language models tailored to our domain.

  • Architect training workflows that use user feedback and corrections to continually improve model performance.

  • Apply computer vision to extract data from PDFs, scanned documents, and other unstructured formats.

  • Build intelligent agents that interact with complex web interfaces using tools like Playwright or Selenium, and a strong understanding of DOM structures.

  • Design robust evaluation pipelines and performance metrics for all models.

  • Help architect scalable systems to support training, inference, and feedback pipelines.

  • You’ll be building core systems from scratch.

Qualifications:

  • 6+ years with Python development experience

  • 4+ years experience as an AI/ML Developer.

  • JavaScript / Node.js / React

  • Experience with Mongo DB and AWS

  • Upper Intermediate English level

Position Details

  • Remote: Fully-remote
  • Location: State of São Paulo, San José, Santo Domingo, Buenos Aires, Santiago, Bogota, Quito, Guatemala City, Tegucigalpa, Lima, Montevideo Department, San Salvador, Mexico City, Panama City, Belize City

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