Sr AI/ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design and Deliver AI Solutions
  • Design, develop, and deploy AI-powered solutions that solve business problems
  • Build AI-enabled applications, automations, agents, and platforms that can operate at enterprise scale
  • Integrate AI capabilities into existing products and engineering workflows
• Lead Technical Solution Architecture
  • Define AI solution architecture and engineering standards
  • Drive technical decisions for AI adoption across platforms and applications
  • Ensure solutions are scalable, secure, reliable, and maintainable
  • Leverage GitHub Copilot, M365 Copilot, enterprise LLMs, and approved AI tools
  • Automate repetitive development activities such as coding, testing, documentation, and analysis
  • Drive productivity improvements across engineering teams
• Build Responsible AI Solutions
  • Apply responsible AI principles, governance, security, privacy, and compliance controls
  • Evaluate AI outputs and risks before production deployment
  • Promote safe and responsible AI usage within the team
• Mentor and Influence Other Engineers
  • Coach software engineers on AI engineering best practices
  • Share reusable patterns, prompt engineering techniques, and AI development frameworks
  • Help teams evolve from AI User to AI Builder maturity
• Drive Innovation
  • Evaluate emerging AI technologies and industry trends
  • Prototype new capabilities and identify high-value use cases
  • Translate business opportunities into AI-enabled solutions
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Graduate degree or equivalent experience
• Bachelor's degree in Computer Science, Software Engineering, Data Science, Mathematics, Statistics, or a related technical field
• Master's degree in AI, Machine Learning, Data Science, or related disciplines is often preferred for advanced AI roles. (Preference varies by team.)
• Experience
  • Typically 5+ years of software engineering experience with significant hands-on development responsibilities
  • Usually 2+ years of direct AI/ML, Generative AI, or data science experience building production solutions
  • Experience taking solutions from proof of concept through enterprise production deployment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.