Sr Analyst, Quality Data Analytics

American Woodmark is now part of MasterBrand, the largest residential cabinet manufacturer in North America. Together, we offer a comprehensive portfolio of trusted cabinetry brands and products to homeowners, builders, dealers, and retailers.

At MasterBrand, our purpose is Building Great Experiences Together. For more than 70 years, our products have helped shape the spaces where people live, gather, and make lasting memories.

The MasterBrand Way guides how we work. It challenges each of us to make the team better, be bold, and champion improvement in everything we do. Our success is driven by talented people who make our products and serve our customers every day. We are committed to providing a safe workplace where associates can learn, contribute, and make an impact.

Come see why joining American Woodmark and MasterBrand is an opportunity to grow your career and help build something great together.

The Sr. Quality Data Analyst is a strategic business partner supporting the Quality organization and collaborating closely with Manufacturing, Logistics, Sourcing, Sales, Marketing, Finance, and Operations teams. This role serves as the enterprise subject matter expert for quality performance data, warranty analysis, Returns & Allowances, Cost of Poor Quality (COPQ), and other critical quality metrics.

The Sr. Quality Data Analyst translates complex data into meaningful business insights that drive customer satisfaction, quality improvement, cost reduction, and operational excellence. This position is responsible for designing and standardizing quality reporting systems, developing advanced analytics, identifying trends and root causes, and partnering with leadership to drive data-driven decision making across the organization.

The successful candidate combines strong analytical expertise, manufacturing quality knowledge, statistical analysis capabilities, and business acumen to support strategic initiatives and continuous improvement efforts throughout the enterprise.

Responsibilities:

• Data Exploration & Insights: Conduct exploratory data analysis (EDA) to uncover trends, customer behaviors, operational inefficiencies, product warranty trends, and opportunities; translating findings into actionable business recommendations.
• Experimentation & A/B Testing: Design and analyze rigorous A/B tests to measure the impact of countermeasures. Identify corrective and preventive actions required to systemically solve business problems,
• Cross-Functional Collaboration: Partner with leadership, Operations and Quality teams to define key performance indicators (KPIs) and data-driven roadmaps.
• Model Development: Design, train, and evaluate predictive models, recommendation engines, and natural language processing (NLP) pipelines using large-scale datasets and AI technologies.
• KPI Workflow management: Work with the Business Intelligence group to develop and maintain KPI workflows and serve as Quality Data steward to maintain compliance to data policies and data definitions.
• Training: Provide training as needed for cross-department groups.
• Perform other duties as required or assigned.

Key Competencies:

• Communication: Exceptional verbal and written communication skills, with the ability to distill complex technical concepts into clear actionable countermeasures for global quality and executive leadership.
• Problem-Solving: A proactive, curious mindset with a strong bias toward action and effective results.
• Collaboration: Demonstrated ability to function in a fast-paced, cross-functional, and agile global quality team and manufacturing environment.

Qualifications:

• Bachelor's degree in a quantitative field (Statistics, Computer Science, Business Analytics, or Data Science), or equivalent practical experience required; Master's degree is a plus!
• 2+ years of professional experience in data analytics, advanced quantitative analysis, preferably within a manufacturing-based company.
• Large Data Tools: Experience working with distributed data processing tools such as Snowflake, Qlik sense, SQL Server.
• Data Visualization: Proficiency in visualization, Excel, and BI tools like PowerBI and Tableau to communicate insights effectively.
• Statistical Modeling Tools: Experience in R, Minitab, SAS, Python preferred.
• Ability to travel up to 20% as business needs require.

The Recruitment process may consist of any combination of phone, video and in person interviews.

Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.

BENEFITS PACKAGE INCLUDES:

• Competitive Compensation
• Health Care Benefits
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• 401(k) Retirement Savings Plan & Profit Sharing
• Tuition Assistance
• Relocation Assistance when available

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.