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Henkel

Open 17d

Sr Application Engineer

Discussion
What you´ll do Build deep EMI expertise at component and material level. Act as EMI expert and technical advisor in customer meetings to translate customer needs and technology trends into product and application innovation. Involve in customer interaction to drive technical problem solving. Use market and customer analytics to stay up-to-date on evolving industry trends. Contribute globally and regionally to best practices, academy/trainings, processes/tools, etc. Responsible for customer technical training via appropriate formats: academies, Webinars, at customer site, at Henkel facilities, etc. Drive development of an end-to-end customer experience from identifying new value propositions to enhancing customer service. Leverage customer feedback to align global/regional SBU projects in creating joint value. Give feedback to and proactively seek it from sales, marketing, PD and innovation. Effectively communicate with end-users, co-workers, managers, and other departments. Work with internal and external teams to collect and confirm and technical requirements. Design, improve, and document application engineering processes. Help to ensure the successful sustainment, development, and enhancement of applications.

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