Sr Associate- Secure Data Exchange Services
Posted Updated
Job Summary
Responsibilities
Must-Have Skills
Basic Qualifications
Good-to-Have Skills
Professional Certifications
Soft Skills
Senior Associate Secure Data Exchange Engineer
Responsibilities
- Maintain the availability, reliability, and operational health of Amgen's Secure Data Exchange platforms, including MOVEit and Trusted eShare.
- Execute IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management.
- Monitor platform health, troubleshoot production issues, and coordinate timely resolution with internal teams and vendors.
- Support platform configuration, upgrades, deployments, and implementation of new capabilities.
- Assist in designing and improving secure data exchange solutions and automate repetitive operational tasks using scripting.
- Develop and maintain technical documentation, operational runbooks, standard operating procedures (SOPs), and knowledge articles.
- Collaborate with business stakeholders to gather requirements and implement secure data sharing policies.
- Analyze platform events, audit logs, and operational metrics to identify security risks, process improvements, and optimization opportunities.
- Support investigations by providing technical analysis, audit information, and consultation to Information Security and Incident Response teams.
- Participate in vulnerability remediation, security assessments, and compliance activities.
- Build automation solutions to improve operational efficiency, reduce manual effort, and minimize operational risk.
- Participate in project planning, technical discussions, and cross-functional initiatives involving cloud collaboration and secure file transfer technologies.
- Work closely with vendors and internal engineering teams to evaluate new features, enhancements, and emerging technologies.
Must-Have Skills
- Knowledge of Trusted eShare or similar enterprise secure collaboration platforms.
- Good understanding of Secure File Transfer technologies including SFTP, FTP, SSH, HTTPS, APIs, and related protocols.
- Experience with Microsoft 365 services including SharePoint Online, OneDrive, and Microsoft Teams.
- Understanding of cloud and SaaS platforms such as Microsoft 365, AWS, Azure, Salesforce, Box, or similar technologies.
- Good understanding of Linux and Windows operating systems.
- Knowledge of enterprise data protection concepts including DLP, secure collaboration, and information protection technologies.
- Familiarity with authentication and authorization concepts including SSO, MFA, OAuth, and certificate-based authentication.
- Understanding of secure data flows across hybrid and multi-cloud environments.
- Strong analytical and troubleshooting skills.
Basic Qualifications
Bachelor's degree and 5 to 9 years of experience.
Good-to-Have Skills
- Comfort with scripting (PowerShell, Python, etc) and expression development (SQL, Regex)
- Ability to develop documentation for Infrastructure Security implementations
- Basic experience with ITIL processes such as Incident, Problem, and configuration management
- Experience in complex enterprise environments with competing business priorities
Professional Certifications
- Systems Security Certified Practitioner (SSCP) or Security+
- SANS Certifications
- Relevant vendor-specific certifications
Soft Skills
- Established analytical and gap/fit assessment skills.
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented, with a focus on achieving team goals
- Effective presentation and public speaking skills.