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XPO India Shared Services

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Sr Business Intelligence ( Data Analyst)

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Description

. Stakeholder Engagement & Requirements Gathering (20%)

  • Partner with business stakeholders to identify reporting and analytics needs aligned with strategic objectives
  • Conduct discovery sessions, workshops, and interviews to gather and document requirements
  • Translate business questions into technical specifications, KPIs, and data definitions
  • Act as the primary BI point of contact for assigned business domains

2. Data Analysis & Insights Generation (25%)

  • Analyze large, complex datasets to identify trends, patterns, and opportunities
  • Perform exploratory data analysis and root cause investigations
  • Deliver actionable insights and recommendations to improve business performance
  • Apply statistical methods and analytical techniques where appropriate

3. Dashboarding & Data Visualization (25%)

  • Design, develop, and maintain interactive dashboards and reports using BI tools (e.g., Looker, Tableau, Power BI)
  • Ensure visualizations are intuitive, scalable, and aligned with best practices in data storytelling
  • Support self-service BI by enabling users with governed datasets and reusable dashboards

4. Data Management & Querying (15%)

  • Extract, transform, and analyze data from data warehouses and multiple sources using SQL and other querying tools
  • Validate data accuracy, consistency, and completeness across systems
  • Collaborate with data engineering teams on data pipelines, data models, and ETL processes

5. Data Governance & Quality (5%)

  • Support data governance initiatives including data definitions, lineage, and cataloging
  • Ensure compliance with data standards, security policies, and regulatory requirements
  • Identify and resolve data quality issues and implement controls to prevent recurrence

6. Product & Process Improvement (5%)

  • Evaluate internal and external data products to identify opportunities for innovation and efficiency
  • Participate in product development lifecycle (Agile ceremonies, backlog grooming, sprint planning)
  • Recommend enhancements to BI tools, data architecture, and reporting frameworks

7. Communication & Executive Reporting (5%)

  • Present findings and recommendations to leadership in a clear and compelling manner
  • Translate complex technical concepts into business-friendly language

Technical & BI Skills

  • Proficiency in BI tools (Looker, Tableau, or similar)
  • Strong SQL skills; familiarity with Python or R is a plus
  • Experience with data warehouses (e.g., Google Big Query, MS SQL, Snowflake, Oracle, Azure Synapse)
  • Understanding of ETL/ELT processes and data pipeline concepts
  • Familiarity with version control (e.g., Git) and Agile methodologies
  • Familiarity with LLMs (Gemini, Claude)

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