Sr. Business Process Analyst

About the Role

Are you a seasoned IT professional ready to act as a global architectural gatekeeper for world-class supply chain planning platforms? As our Sr. Business Process Analyst, you will serve as a lead technical expert within the Global Applications team, driving solution design, enforcing strict Production Release Governance (DEV to QA to PROD), and safeguarding system Performance and Reliability (P&R). Operating across advanced platforms such as Kinaxis Maestro, 4flow TLO, PlanetTogether, Nulogy, and SAP S/4HANA, you will collaborate with regional business partners and global execution centers to turn business needs into scalable, enterprise-grade capabilities—including Agentic AI and cognitive automation. If you excel at multi-tier system integration, release governance, and global stakeholder management, this high-impact position is your ideal next move!

Core Responsibilities

• Global Solution Architecture & Governance: Lead the technical solution design for supply chain planning capabilities across global divisions; serve as the primary Production Release Gatekeeper (DEV to QA to PROD) to ensure zero unisolated hotfixes and protect system P&R.

• Next-Gen Capabilities & Innovation: Drive design standards for Agentic AI, cognitive automation, and low-code orchestration frameworks (e.g., Retool) to optimize advanced planning workflows.

• Cross-Platform Integration & Execution: Review technical designs and validate complex end-to-end integration flows (SCPI iFlows, OData) connecting planning platforms with Nulogy and SAP S/4HANA.

• Cross-Functional Collaboration: Partner with regional business leads and global delivery teams to translate commercial requirements into standardized user stories and technical specifications.

• Quality & Performance Oversight: Direct technical design reviews and root-cause analyses on complex multi-tier platform issues to ensure reliable, high-performing global deployments.

Required Qualifications

• Bachelor’s degree in Industrial Engineering, Computer Science, Supply Chain Management, or a related field.

• 8+ years of hands-on technical/functional experience implementing and supporting enterprise Advanced Planning Systems (APS) like Kinaxis, SAP IBP, o9 Solutions, Logility, or similar within CPG/manufacturing environments.

• Advanced English proficiency.

Preferred Qualifications

• Master’s degree in a quantitative/business field, or professional certifications (APICS/CPIM, Kinaxis Certification).

• Deep technical expertise in Kinaxis RapidResponse / Maestro authoring (workbooks, control tables, macros, automation tasks, filters).

• Proven track record in solution design, release governance, or platform architecture across multi-regional global deployments.

• Experience with database languages and scripting tools (Python, SQL, Google Apps Script, etc.).

• Solid understanding of ITIL release gate topologies, version control, and extended tools (4flow TLO, PlanetTogether, Nulogy).