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Sr. Business Process Manager Inkomen Collectief

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Finance
Business Support
Sr. Business Process Manager Inkomen Collectief
07-08-2026
5.339 - 7.119
Senior
The Hague
Als Sr. Business Process Manager Inkomen Collectief bij NN leid je strategische changetrajecten binnen Inkomen Services, analyseer en verbeter je processen, verbind je stakeholders en stuur je innovatie en digitalisering aan van concept tot implementatie.
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Sr. Business Process Manager Inkomen Collectief Role purpose
Lead and optimize end-to-end business processes for Inkomen Collectief , ensuring efficient operations, regulatory compliance, and measurable performance improvements across teams and systems. Core responsibilities - Own and continuously improve key income/collective domain processes from intake to delivery, monitoring, and reporting. - Translate strategy, customer needs, and policy changes into process design, governance, and execution standards. - Define process KPIs, controls, and documentation; drive data-informed optimization and root-cause analysis. - Align stakeholders (business, IT, risk/compliance, operations) and manage dependencies across the value chain. - Support change initiatives, including system enhancements, workflow automation, and implementation of new regulations. - Ensure process risks are identified, mitigated, and auditable; maintain adherence to internal and external requirements. Required skills and experience - Senior experience in business process management within financial services, insurance, pensions, or income-related domains. - Strong process modeling and improvement expertise (e.g., BPMN, Lean, Six Sigma) and governance mindset. - Ability to convert complex requirements into clear process designs, controls, and actionable roadmaps. - Stakeholder management, facilitation, and communication skills across multidisciplinary teams. - Analytical capability to use met...

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