Sr. Business Systems Analyst- Contractor
Summary
Contractor role at Align Technology (maker of Invisalign) as a Sr. Business Systems Analyst delivering enterprise solutions for customer, pricing, and order management: analyzing end-to-end journeys, documenting requirements and integrations, and supporting Engineering and QA from discovery through production support. Core tech: APIs/REST, JSON/XML, SQL, data mapping; Salesforce/SAP/CPQ a plus.
- Define business needs and solution objectives with Product and business teams.
- Analyze end-to-end customer and order journeys.
- Assess enterprise-service impacts with Architecture and Engineering.
- Document requirements, user stories, acceptance criteria, business rules, process flows, data mappings, and integrations.
- Identify dependencies, gaps, and risks; simplify processes and improve user experiences.
- Support Engineering and QA through design, development, testing, release, and production support.
- Apply systems thinking across processes, data, applications, and integrations; improve analysis practices, solution quality, and team effectiveness.
- 7 + years of business systems analysis experience in complex enterprise environments.
- Experience with APIs, REST, JSON/XML, data integrations, SQL, and data mapping.
- Salesforce, SAP, MES, CPQ, order management, or similar platform experience is a plus.
- Curious, proactive, and comfortable with ambiguity; able to translate complex problems into practical, scalable solutions.
