Sr Case Manager/Assistant Program Director, Manhattan Supportive Apartment (MSA)

Position: Senior Case Manager/Assistant Program Director, Manhattan Supportive Apartment (MSA)

Function: Provides case coordination/direct service and assists the Program Director in assuring the delivery of community rehabilitation services. Assists Program Director with the overall operations and services of Housing Program.

Reports to: Program Director

Location: Manhattan

Schedule: Mondays through Fridays (9:00am-5:00pm)

Tasks:

• Conducts home visits on a regular basis for assigned case load.
• Obtains psychosocial histories and conducts functional skills assessments.
• Establishes and maintains liaison with primary provider of psychiatric care.
• Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
• Administers standardized health screening tools
• Monitors client medication, including adherence and side-effects.
• Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice.
• Delivers community rehabilitation services according to individual need.
• Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
• Trains clients in safety procedures, conducts fire drills and self-preservation tests.
• Prepares residents for transition to independent living and makes necessary referrals.
• Facilitates crisis intervention in the event of an emergency.
• Staffs Emergency Phone on a rotating basis.
• Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
• Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
• Attends in-service training as requested by supervisory personnel.
• Provides coverage as needed for other staff on the program team.
• Serves as “Qualified Mental Health Staff Person”.
• Ensures delivery of program services according to agency policies and procedures.
• Ensures compliance with applicable NYS OMH regulations.
• Acts as supervisor on duty in the absence of the director.
• Supervisory, program management, quality assurance, and other duties as assigned.