Sr Client Server Specialist - Florida
The Opportunity: We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support.
What You’ll Do:
Configure and implement personal computers and mobile devices.
Application server administration for enterprise systems, including upgrades, patches, and client configuration.
Build application packages using required packaging tools, ensuring proper version control and testing.
Installation and support of software applications.
Assist with software testing and coordinate software distributions.
Investigate and resolve support requests.
Adhere to established security policies and procedures.
Work on special projects, as required.
User account management, including active directory, user, and file access.
Write technical processes and procedural documentation.
Interface with and support vendor relationships.
What You’ll Need:
Willingness and ability to travel to the all branches in the Florida market.
Associate degree in related field, or equivalent education and/or work experience.
Two years’ experience with current Windows operating systems.
Two years’ PC related experience, repairing and diagnosing software and hardware.
Experience using software distribution applications preferred.
Troubleshooting and analytical skills.
Experience writing process and procedural documentation.
Consistent positive, cooperative, self-motivated, courteous and professional attitude.
Proficient in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Able to initiate and embrace change.
Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment.
Occasional travel for training, conferences, and disaster recovery and/or offsite equipment support.
On call support 7x24 30-minute response, as required.
Extended hours and/or alternate schedules, as required.
Extended duration of computer terminal usage.