Sr. Coordinator Quality Control - tMart
This position is no longer accepting applications(closed Aug 18, 2026).
Summary
Oversee warehouse operations for a grocery delivery service, ensuring accurate receiving, picking, packing, and dispatch while maintaining strict quality and compliance standards.
WHAT’S ON YOUR PLATE?
- Inbound & Putaway: Receive GRNs against POs, check quantity/quality/expiry/temperature, label and put away using FIFO/FEFO and slotting rules.
- Picking & Packing: Pick waves for store replenishment and customer orders using RF scanners; pack with correct dunnage and cold-chain handling.
- Dispatch & Handover: Stage orders by route/store, load vehicles, hand over to last-mile teams with full documentation (STNs/DOs).
- Inventory Control: Daily cycle counts, weekly reconciliations, investigate variances, manage near-expiry, damages, RTVs.
- Quality & Compliance: Maintain hygiene, HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards.
- Systems & Reporting: Operate WMS/RF devices, update statuses in real time; prepare simple shift reports (receipts, pick lines, shrink).
- Cross-Functional: Coordinate with Demand planning, Ops, and Transport on delivery schedules, priorities, and exceptions.
KPIs
- Receiving accuracy ≥99%; Pick accuracy ≥99.5%
- On-time dispatch (OTD/OTIF) ≥98%
- Inventory variance ≤0.2%, shrink % within target
- Hygiene & temperature log 100% compliance
WHAT DID WE ORDER?
- 1–3 years in warehouse/DC (FMCG retail, e-commerce, or darkstore preferred).
- Working knowledge of FIFO/FEFO, batch/expiry control, and cold-chain handling.
- Comfortable with WMS/RF scanners; basic Excel/Google Sheets.
- Detail-oriented, fast, and reliable under time pressure; English required..