Sr. Corporate Operations Manager

MD Ally is seeking a Sr. Corporate Operations Manager to execute and manage General & Administrative (G&A) operations, acting as an operational partner to leadership across the business. This role covers vendor and contract management, people operations, business management, compliance program management, and audit/special project management, with an automation-first approach to building scalable workflows and processes.

Responsibilities will include:

• Support vendor selection, onboarding, and maintain visibility into key vendor engagement and performance
• Perform first-pass review of standard vendor contracts and Business Associate Agreements, escalating substantive legal questions as needed
• Own employee engagement programs, including recognition initiatives, culture events, and pulse surveys, and partner with leadership to implement action plans
• Manage full-cycle hiring logistics, including job posting, candidate coordination, offer letter preparation, background checks, equipment management, and onboarding
• Oversee offboarding, including exit logistics, final pay, benefits termination, and access/equipment revocation
• Administer employee benefits programs, including open enrollment, carrier relationships, invoice reconciliation, and employee support
• Draft, maintain, and update the employee handbook and HR policies, ensuring compliance with multi-state employment law
• Maintain HR files and ensure multi-state employment compliance in partnership with payroll/accounting provider
• Plan and manage systems for coaching and performance management, including annual review and merit cycles
• Serve as primary contact for the outsourced accounting/bookkeeping firm, coordinating deliverables across AP, AR, reconciliations, payroll, and financial close
• Manage corporate insurance programs, track policy renewals, produce certificates of insurance, and liaise with insurance brokers
• Oversee company mail and registered agent administration, including state registrations/qualifications
• Support business tax administration in partnership with accounting and tax consultants
• Manage recurring administrative operations, including corporate filings, subscriptions, and logistics for a remote company
• Maintain compliance tracker for key deliverables and drive completion against deadlines
• Coordinate Compliance Committee logistics and documentation
• Partner with compliance counsel to apply HIPAA, SOC 2, and other regulatory requirements to operations
• Project manage the SOC 2 audit, including evidence collection, control owner coordination, and remediation tracking
• Own the workers’ compensation program, including policy renewal, payroll data submissions, claims coordination, and certificate requests
• Lead cross-functional G&A projects, building trackers to report status

You’re a great fit if you:

• Thrive in a fast-paced startup environment with shifting priorities and limited support
• Have an automation-first mindset and interest in building scalable processes
• Are a true generalist who can flex into finance, HR, legal, or compliance as needed
• Proactively identify gaps and step in before being asked
• Have strong project management instincts and track deadlines proactively
• Exercise sound judgment on when to handle issues directly or escalate
• Demonstrate high discretion and trustworthiness with confidential information
• Communicate clearly and professionally in written correspondence
• Are comfortable building lightweight structure without over-engineering

Minimum Requirements:

• 5-10 years of experience in G&A, corporate operations, business operations, accounting, HR, or legal operations, with exposure to multiple functions
• Demonstrated ability to manage multiple recurring deliverables and deadlines simultaneously
• Excellent written and verbal communication skills

Bonus:

• Bachelor’s degree preferred, or 10+ years of relevant experience in lieu of a degree
• Healthcare or health tech startup experience (HIPAA/SOC 2 environment) is a plus
• Experience supporting vendor relationships and first-pass contract review
• Working knowledge of core HR operations, including benefits administration and policy maintenance
• Comfort with first-pass review of standard commercial contracts
• Experience supporting financial statement or SOC 2 audits
• PHR/SHRM-CP, paralegal certificate, or similar credential; familiarity with accounting systems, HRIS/payroll platforms, and compliance tracking tools
• East Coast/EST time zone

MD Ally is an Equal Opportunity Employer and uses E-Verify for employment eligibility. Candidates must be legally authorized to work in the United States without sponsorship.