Sr. Customer Quality Management Engineer客戶品保工程師-TC28893
Super Micro Computer, Inc._美超微電腦股份有限公司 Sr. Customer Quality Management Engineer客戶品保工程師-TC28893
Description
Summary:
1. Manage quality issue analysis and FA report to customers.
2. Engage with teams & suppliers to reach higher quality and meet customer's satisfaction.
3. Quality data creation/collection and analyzing
4. Field site products quality control and co-work with worldwide quality team feedback and quality improvement.
5. Standard procedure creation/maintenance
Essential Duties and Responsibilities:
1. Communicate with customer directly to provide quality service.
2. Reply customer's inquiry in time.
3. Identify issues and analysis to work with teams & suppliers for FA report.
4. Monitor solution implementation and preventative mechanism .
5. Quality data creation/collection and analyzing.
6. Business trip if needed.